Service technician in advisory talks with customer

PROtect – Service for your machines

Routine service options

We offer a variety of options to provide regular all-inclusive service – tailored to your specific needs. This allows you to plan ahead, reduce downtime and ensure that your machines remain productive. We provide transparent advice specific to your industry, coordinate appointments and guarantee the availability of suitable spare parts – even 15 years after machine production ceases. Our comprehensive service network protects your machines and your business, giving you total peace of mind.

Service option overview

Inspect

Request now

Maintain

Request now

Prevent

Request now

Detailed scope of services

According to your requirements – choose from our options for routine service with different levels of cover.

Inspect

Comprehensive inspection with reasonable recommendations

An expert inspection (Inspect) during the period of your warranty, with basic functional and visual check with on-site user training if required.

Our goal is to ensure the proper functioning of your machine, to enable accurate future planning and to preserve the value of your investments in the long term.

Request now

Maintain

Maintenance service to secure machine uptime

Maintain also covers the maintenance of your machine in line with a detailed model-specific Miele checklist. We comply with all valid regulations and document the results of maintenance work. This service solution ensures machine uptime and consistent professional cleaning results. In addition, if any worn parts are identified, we will provide you with an estimation for future repair work.

Request now

Prevent

Preventative service including wearing parts

Our Prevent service solution additionally covers the costs of purchasing and fitting an annual service kit of commonly used parts. This future focused approach ensures excellent machine uptime and increases productivity.

With this solution you gain longer term visibility and ensure optimum performance.

Request now

Contact

Miele Professional offers the perfect service solution to meet all needs. Miele's service team is available to answer questions and provide tailored advice.

Send request

Further services

Service technician attaching tubes to basket with medical accessories for measurements

IQOQ Qualification